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Privacy Policy

www.transline.co.uk

 

We may collect, store and use the following kinds of personal data:

Information about your visits to and use of this website. Information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services. Information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.

Information about website visits: We may collect information about you computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website’s usability, and for marketing purposes.

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you. Our advertisers may also send some cookies.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’ and selecting ‘Block all cookies’ using the sliding selector.) This will, however, have a negative impact upon the usability of many websites including this one.

Using your personal data: Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may ask you to provide your personal information to us in order to enable us to provide a service to you or process any application or order you may make in relation to our products. We may collect this information from you over the telephone or via the website.

We may ask you for information such as your name, postal address, date of birth, gender and details of your employment history. income and expenditure, the names of any creditors and the amounts owed to those creditors, details of your credit and/or debit card if this is your chosen method of payment and any other information requested by us using the forms on our website. We may also keep a record of any correspondence if you contact us. and details of your transactions or orders with us.

This information will be used by us, or one of our appointed agents or subcontractors to:

Communicate with you on any matter relating to your application or order or the provision of a service and to verify the accuracy of the information you have provided to us.

Communicate with you on any matter relating to your application or to the conduct of your account.

Process payment for an order or service

Verify the accuracy of the information you have provided to us: and/or provide the goods and services in general.

We may also use aggregated information and statistics for the purposes of monitoring use of our website in order to help us develop and improve our website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

We may also wish to provide you with information about special features of our website, on any other service or products we think may be of interest to you or related information from third parties we think may be of interest to you.

From time to time we may provide your information to carefully selected third parties such as our business partners and suppliers, who may include insolvency practitioners, mortgage brokers and solicitors, whose products and services we believe may be of interest to you. If you do not wish us to disclose your information in this way please send an email to us at privacy@transline.co.uk and we will remove your details from the marketing file.

We, our agents and/or sub-contractors may contact you by post or telephone to ask not result in us disclosing your information to any third party and you will only receive this type of information by e-mail if you have either confirmed to us that you are happy to receive this type of information in this way and/or you have not informed us that you do not wish to receive it. If you would rather not receive this you for your information, please send an email to privacy@transline.co.uk

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to: Improve your browsing experience by personalising our website. Send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology. Send to you marketing communications relating to our business [or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at privacy@resource-transline.co.uk. Provide other companies with statistical information about our users ‘” but this information will not be used to identify any individual user.

Other disclosures: In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you to the extent that we are required to do so by law. In connection with any legal proceedings or prospective legal proceedings, in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and to the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing. Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers: Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy

If you are in the European Union, information which you provide may be transferred to countries which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

Security of your personal data: We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

We will store all the personal information you provide on our secure servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

You are responsible for keeping your password confidential. We will not ask you for your password.

Your rights: You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £50.00).

You may instruct us not to process your personal data for marketing purposes. In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. You can also instruct us not to use your personal data for marketing purposes by email (privacy@transline.co.uk)

Third party websites: The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

Consent: By submitting your information you consent to the use of that information as set out in this privacy policy. If we change our privacy policy we will post such changes on this website page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.

Contact: If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email privacy@transline.co.uk

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